I have two accounts on Facebook One with my nick name and the other with my real name o...

GetHuman-mariohan's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman-mariohan's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mariohan may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-mariohan's own words
I have two accounts on Facebook One with my nick name and the other with my real name one of friends was worry if my account get hacked and reported my account as someone pretend to be me . I uploaded my phot Id many times and It seems I still have difficulty accessing my account . My nick name account is medo Anwar

GetHuman-mariohan did not yet indicate what Facebook should do to make this right.

How GetHuman-mariohan fixed the problem

We are waiting for GetHuman-mariohan to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman-mariohan
Oct 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 712250 others
0 customers following this

Timeline

GetHuman-mariohan started working on this issue
Oct 9th, 2019 4:17pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians