both my facebook and instagram have been disabled. I noticed a few weeks ago someone t...

GetHuman-elcresse's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
Before contacting them, items GetHuman-elcresse may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-elcresse's own words
both my facebook and instagram have been disabled. I noticed a few weeks ago someone tried to access my insta from a different country, reported it and thought nothing of it. I then had a friend request accepted that I didn't send yesterday, I blocked it and carried on with my day. I then tried to access both facebook and insta later that night and both have been disabled and a notice from facebook to say my account had been reviewed and determined it hasn't followed facebook terms and has resulted in permanent loss. I have things on my social media that I have no where else, I have been violated and there is no-one I can talk to about it, no one to listed and help. This is so wrong I really need to be heard and reviewed as an individual not by a computer.

GetHuman-elcresse did not yet indicate what Facebook should do to make this right.

How GetHuman-elcresse fixed the problem

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Recover Disabled Account issue
Reported by GetHuman-elcresse
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 743098 others
0 customers following this

Timeline

GetHuman-elcresse started working on this issue
Oct 30th, 2019 1:30pm
GetHuman-elcresse shared this issue with others over email
Oct 30th, 2019 1:32pm
GetHuman-elcresse indicated the issue is not fixed yet.
Oct 30th, 2019 6:31pm
GetHuman-elcresse indicated the issue is not fixed yet.
Oct 31st, 2019 3:23pm