Facebook Customer Service Issues

I attempted to access Facebook on my phone, as I normally do every day. Despite being logged in, I was unexpectedly logged out and when I tried to log back in, it claimed my password was incorrect. Upon attempting to reset my password on my laptop, I received a message stating that it had been changed an hour prior. Unfortunately, the Yahoo email associated with the account is inaccessible for a recovery. I submitted my ID to Facebook for verification two weeks ago but have not received any response yet.

While chatting with my mother on Facebook Messenger and discussing vaginal rejuvenation, a procedure I'm considering, I decided to share some before and after photos to enhance our conversation. Suddenly, I found myself logged out of Facebook without any notice, and my attempts to log back in proved futile. All my cherished memories of my children seem to have vanished into thin air along with my account. This includes my Instagram account, which was linked to Facebook and is now inaccessible.

I'm having trouble verifying my identity on Facebook. Whenever I try to upload a photo on the www.facebook.com/checkpoint page, it keeps looping. If I use my mobile browser, it says no file found, and on desktop, it just goes back to the same page. I've emailed them for support with login security issues, but I haven't heard back, and I don't know how else to reach them to regain access to my account.

Hello, I experienced an issue with my Facebook account last night. I received a notification that someone attempted to log in. After 5 to 10 minutes, I couldn't access comments, my profile, or my friends' profiles. I tried to resolve it with no success. This morning, the issue persisted, so I uninstalled and then reinstalled the app. After reinstalling, I received a notification that someone had logged into my account 9 hours ago, but it wasn't me. Please block this unauthorized individual or hacker for the safety of my information and account. Thank you.

I need assistance logging into my Facebook account. I have been struggling with the security check process, especially with recognizing names in photos. After changing my password, it prompted for additional identity confirmation when logging in from another computer. I selected the option for logging in from another device, but I am unsure how to verify it, even though I am certain it was me logging in on Chrome. The message I receive says "log in not approved." I prefer not to ask my friends for help as it may be time-consuming. Could you please assist me with this issue? My email is [redacted]

My Facebook account was unfairly banned for 30 days without a proper explanation. I am unable to message, share, like, post, unfriend, or block users. I am also unable to leave groups and pages due to this ban, making me vulnerable to harassment. I have reported the harassment, but I am told it does not violate community standards. I demand that the ban be lifted promptly or that someone contacts me to discuss this matter. It is unjust and distressing to be unable to defend myself on the platform. I hope these concerns are taken seriously before I take further action.

Hello, I'm having trouble logging in as an admin on the "Najbolje iz Sombora" page on Facebook. I initially created a Facebook profile thinking it would create a page, and now my profile has been deactivated. As a result, I can't access the "Najbolje iz Sombora" page as its admin because Facebook has linked the profile "Najbolje iz Sombora" as the admin. I really need access to the page as its admin since I manage it personally. Thank you for your help in resolving this issue. Best, JV

I am facing a concerning issue on Facebook. After receiving a friend request from my deceased grandmother, I reported the account. Consequently, my account got frozen with restricted access. I was directed to verify my identity by uploading an ID photo on a Facebook page. Despite numerous attempts, I have been unable to upload the photo successfully. Now, my account has disappeared, and I can no longer find it on my friends' list or through search. It appears that reporting the impossible friend request has caused this problem.

Facebook notified me that someone attempted to access my account. I followed the steps to receive codes but had issues getting them. Due to multiple attempts, I am currently locked out for 24 hours, and now my page seems to be missing. I urgently need access to my business page. I will try again at 10 am once the lockout period is over, but if I still cannot receive the code on my phone number, what should I do next? I have verified that the phone number is correct. How can I regain entry to my account?

I've been attempting to reset my password, but unfortunately, I'm not receiving the text code on my phone. Despite verifying that my phone does receive text messages, the issue seems to lie with Facebook. I no longer have access to the original email I used to sign up, so I'm depending on the phone code to log into Facebook and update my password. The mobile phone number linked to my account is [redacted], and my old email address is [redacted]

I uninstalled the Facebook app to free up storage for a phone update. After reinstalling, I clicked "forgot password" and reset it via email. Now, it's prompting for a code generator which I'm not receiving or familiar with. I am currently only attempting to log in on my phone and not on any other device, but the code generator request persists.

My Facebook and Yahoo accounts have been hacked by someone who is sending abusive and embarrassing messages to my friends. They are even asking for numbers from my female friends and harassing them with calls and messages. I have tried clicking on the "no longer have access to these" option, but both Facebook and Yahoo are saying they cannot recover my account. Please help me regain access to either my Facebook or Yahoo account. My email address for both is [redacted] Thank you for any assistance.

I've been having trouble accessing profiles and suggestions on the platform; my account got disabled possibly due to accidental friend requests from a damaged phone screen. I work in real estate and business and wish to post properties and updates. I've contacted support but can't log in or access alternate methods. I hope my account can be restored promptly, and I request regular updates via email or SMS going forward. Thank you.

I received an email from Admin@facebook informing me that my password has been reset. I do not use or have a Facebook account, but the email is addressed to me correctly. I am worried about this. Here is the message I received: Hi be4mack4, Your Facebook password was reset using the email address [redacted] on Monday, October 07, [redacted] at 5:24 pm (MDT). Operating system: Mac OS X Browser: Chrome IP address: 97.[redacted].28.2 Estimated location: Albuquerque, NEW MEXICO, US If you did this, you can safely disregard this email. If you didn't do this, please secure your account by using this code: [redacted]. Thanks, The Facebook Security Team I did not reset my password. This seems fraudulent.

I am having issues accessing my Facebook account because I set up two-factor authentication and now I can't receive the code or a secondary notification. I have tried to log in many times without success. My name is Melissa J., email [redacted], and the cell phone registered is [redacted]. I need assistance either receiving a secondary notification at [redacted] or removing the two notifications altogether. I am unable to log in and seeking urgent help to resolve this matter. Thank you.

Hello, I woke up to find my Facebook account blocked for the third time in approximately three months, preventing me from even using Messenger. Despite reaching out to Facebook through their forms, I haven't received a response. As a responsible user who values the accuracy of my posts, I believe my account is being unfairly targeted due to reports from trolls or individuals with differing opinions. The repeated accusations of sharing inappropriate content involving children, which I have never done, are disheartening. I am a mother myself, committed to protecting children. I kindly request a review of these suspensions, fearing permanent removal, as they are unjust and seem to lack proper scrutiny. Thank you for your assistance, Valéria F. Brasília, Brazil

I work for Villas of Holly Brook. We have a main page and several related pages. We had to let go of an employee who was the only Admin for some of the pages. I need to update the Admin for these pages. I am an Admin for the main page, but I can't access some of the related pages. My name is Tonya Griffith, and I need to remove Lauren Logsdon and replace her. I suspect she might have another Facebook account under Lauren Lyn.

Hi, I recently received an email stating that my personal Facebook account was disabled due to actions that allegedly infringe on someone else's intellectual property rights or violate the law. I am familiar with Facebook's policies regarding these matters, and I believe there has been a mistake. I have not posted or shared any pictures or videos in over 5 months, and therefore, I should not be held responsible for any content violations. Additionally, I was banned from liking, commenting, sharing, and sending messages for 3 days, so it would have been impossible for me to share anything during that time. I kindly request that Facebook reopens my case as this situation is unjust. I have been using my personal account since [redacted], and I would appreciate a prompt and positive response. Thank you and have a nice day.

Hello, I recently received an email stating that my personal Facebook account was disabled due to actions that violated someone else's intellectual property rights or the law. I am aware of Facebook's policies regarding these violations, and I am confident there has been a mistake. I have not posted or shared any pictures or videos on my account for over five months, and I believe I am not responsible for this issue. Despite being banned from various activities on Facebook for three days, I fail to see how I could have committed a violation during this period. I am hopeful for a prompt and positive response. I kindly request Facebook to review my case as I have been using this personal account since [redacted]. Thank you for your assistance, and have a great day.

Due to an illness, I had not visited my Facebook page for a while. Upon returning, I noticed the business manager link and decided to start selling my designs on Instagram by connecting it to a Facebook catalog. The process was confusing for me, but I attempted to set it up. Unfortunately, I mistakenly deleted my original page along with two other pages instead of merging them. Now, my page @mariegalvinmillinery is missing, and my attempts to contact Facebook have been unsuccessful. I would appreciate any advice or assistance in resolving this issue. Thank you, Marie G.