I was emailed a link, to my personal account, an invitation to sponsored ads. I followe...

GetHuman-magdarya's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-magdarya may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-magdarya's own words
I was emailed a link, to my personal account, an invitation to sponsored ads. I followed it. It was a hack. Someone took over my pages ((Cruelty Free World and YES Your Empowered Self), became an owner of Cruelty Free World and connected it to Facebook Business using my information and business name. I created this page * years ago, put a lot of heart and soul into its content and built audience (***K*) with a specific (cruelty free) message. I tried deleting the page, but it was stopped, I unpublished it, it was republished. I have snapshots of these things as they were happening. Please help - I would like to have my access restored, Facebook add business page deactivated, and owner of the page “Yes Your Empowered Self” (not me) removed. If that’s not possible, help me delete everything before any further damage is done. Thank you.

GetHuman-magdarya did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-magdarya
Oct 5th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 705157 others
0 customers following this

Timeline

GetHuman-magdarya started working on this issue
Oct 5th, 2019 3:30pm
GetHuman-magdarya indicated the issue is not fixed yet.
Oct 8th, 2019 4:33pm

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