Facebook Customer Service Issues

I experienced an unpleasant situation where I was insulted by someone I didn't know because of my opinion. I responded in kind, and I ended up getting banned while the person who insulted me wasn't. This individual made derogatory comments about mental illness, which is very hurtful as I suffer from a mental illness. I reported the incident, and even though their comments were removed, I got banned too. This has been incredibly stressful for me as I believed in equal treatment. It seems unfair that my response led to a ban while the initial offender is still active. It's disappointing to see this lack of equality in action.

My Facebook ID, named [redacted], was hacked three days ago. I am requesting assistance to recover it as soon as possible. My account is old, and I have not engaged in any inappropriate behavior. I am willing to provide any necessary personal information to verify my ownership of the account. The breach occurred on October 3, [redacted], at 12:28 PM, using a Xiaomi Redmi Note 7. I hope to regain access to my long-standing Facebook account and will take all necessary measures to prevent such incidents in the future.

My account was disabled because a man sent inappropriate pictures and videos. Being a court official, I took action. The man even sent them to my sister. I posted about it on Facebook clearly explaining the issue, but my account got disabled. How many others face such abuse? I have evidence but cannot retrieve the URL since his account is deactivated. I've been on Facebook for over a decade and never violated any rules. Please activate my account. This is about my rights and the rights of other women. I demand my account be reinstated. If reviewed correctly, you would have understood why I posted on Facebook. I am a mother and advocate for the voiceless, I won't tolerate explicit content.

Hello, I need assistance in accessing my Facebook account. I enabled Two-Factor Authentication on my account. Yesterday, I reset my phone, and now when I try to log in, I enter my email and password. Then, it requests a login code sent to my phone number. Unfortunately, I did not receive the code. As a result, I am unable to access my account. I would appreciate your help in regaining access to my account. Is there a way to receive the code via email? Alternatively, can I access my Facebook account through my email address? Thank you.

Hello, I am seeking assistance because when I tried to do a live video on Facebook, the signal at the location was poor. So, I ended up recording it and planned to share it later. However, every time I try to post the recorded video after turning on my internet data, I encounter an error. Today, I checked my phone to find the video on my Facebook wall, but I couldn't locate the live video I recorded on October 4, [redacted], at 7 PM. Can someone please help me recover it?

Hello, I am writing to report that I have not received a response from your team since I contacted you yesterday. I am experiencing an issue with logging into my Facebook account. When I try to log in, it prompts a "Security Check" message that requests a confirmation code be sent to my phone. However, upon selecting continue, I am not given the option to choose my phone number. I am the rightful owner of this account and can verify my identity through my phone numbers and email address. This problem has persisted for two days now, and I am seeking assistance to resolve it. My Facebook ID is [redacted], and my password is usman[redacted]. My contact numbers are [redacted][redacted] and [redacted][redacted]. I have also taken some screenshots related to this issue. Thank you for your help.

Hello, I am having trouble accessing my Facebook account due to a forgotten password. I am not receiving the verification code via email or mobile phone. My account is not blocked, but I am unable to log in. Can you assist me in resolving this issue? Thank you. Additional information: I have a Facebook Manager account and experienced issues after attempting to connect to it. Whenever I log into my Business Manager, I get disconnected from Facebook. Can you help me understand what mistake I made? Thank you for your assistance. - Aurelie.

I am having trouble logging into Facebook. Every time I attempt to log in, it prompts me regarding a Generator Code. I am unable to receive the code through email or text as instructed, preventing me from accessing my account. I have submitted photos of my driver's license for verification, but have not received any communication. How can I regain access to my Facebook account without being able to log in?

Dear Forum Members, I am facing an issue with my Facebook account. I was temporarily blocked for posting something for sale, but it has been a week, and the block was not lifted as expected. Every time I try to log in, I receive an error message stating, “Sorry, something went wrong. We are working on it and we'll get it fixed as soon as we can.” Even after reinstalling the app, the problem persists, and I cannot report the issue through the app due to this error message loop. I fear my account might have been permanently deleted unfairly, as there was no chance to remove the content that caused the problem. There might have been a delay in one of the Facebook selling pages accepting my post, which could have led to this misunderstanding. I seek assistance to resolve this situation promptly. Kindly reach out to me via email or phone. Thank you, [Initials]

Hello, I need assistance in addressing a concerning matter. Someone has created a Facebook account using my personal photos and is posting defamatory content about me. This violates the laws here in Qatar where I currently reside. The name of the unauthorized Facebook account is "Megon Nalvij." The name appears to be a combination of my name and my partner's name broken down as "aiME GONi" and "berNAL VIJa." I kindly request prompt action to have the "Megon Nalvij" account deactivated immediately. Your support in this matter is greatly appreciated. Thank you.

I am writing concerning my business page, Vedic Organic Farm Sanctuary, connected to my personal account under the username Sreejith Umapathy with the email [redacted] My account, active for 10 years, has not violated any Facebook policies. On 13/06/[redacted], I received an email stating that my account was under review by Facebook due to a report. I believe my account may have been hacked and disabled. The email mentioned that the information provided would be reviewed, and I would receive an update. I kindly request a thorough investigation into this serious matter. Your attention and prompt action on this issue would be greatly appreciated. Thank you in advance for your assistance. Sreejith Umapathy Mobile: [redacted][redacted] Email: [redacted], [redacted]

I believe that my Facebook account has been disabled, and I suspect it may have been hacked. I am being asked to provide copies of my ID, but I am unsure if this is legitimate. I have tried to recover my disabled account through the Help Center and emailed Facebook, but I have not received any feedback about why my account was disabled. I am at a loss as to why this may have happened, as I don't believe I have done anything to violate Facebook's policies. I would like to regain access to my original account rather than creating a new one.

I joined Facebook in October [redacted], so it's been 3 years now. Yesterday, I was asked to verify my identity. After submitting a picture as requested, I received a message stating that I can't use Facebook at the moment as they review my submission. It's frustrating to be locked out of my account with all my information and connections. I'm worried about not being able to get my account back and missing my friends. If I can't recover my account, I might not use Facebook again. It feels unreasonable to be asked to confirm my identity after being a user for 3 years. I hope this situation gets resolved soon. Thank you.

I forgot my Facebook password and lost access to the device I normally use to log in. My Facebook is linked to my Yahoo email, [redacted], but I can't remember the password for that either. It's also connected to my phone number, [redacted][redacted]. I've attempted to reset my Facebook password, but the reset confirmation only goes to my Yahoo email, which I can't access. I've also tried to recover my Yahoo email without success. I'm hoping there's another way to recover my Facebook account, like using my mobile number. Thanks.

Hello. I am encountering an issue with accessing my old and recent Facebook accounts when I forget my password. The platform prompts me to confirm my phone number to proceed with changing the password. However, the two phone numbers provided are outdated as they belong to phones I no longer use. This situation prevents me from accessing my accounts as I cannot update my phone number during the password recovery process. How can this issue be resolved to allow me to gain access to my accounts and update them with my current phone number? Thank you.

I've forgotten my Facebook password and the device I used to log in is lost. My Facebook is linked to my Yahoo email ([redacted]) for which I can't remember the password. It's also connected to my phone number, [redacted][redacted]. I've attempted to reset my Facebook password, but the reset emails are going to my inaccessible Yahoo account. I've also tried to recover my Yahoo email without success. I'm wondering if there is another way to recover my Facebook account, such as through my mobile number. Thank you.

I recently lost my husband, Richard B., in [redacted], yet his account is still active. I noticed some disturbing activity when friends and family saw unauthorized weight loss posts. I want to memorialize his account and remove the recent inappropriate post. However, when I tried to deactivate it, I am now getting a message saying the account is deactivated. I tried using the Facebook form but couldn’t find his account, and I'm unsure which email he used for the account.

Dear Sir, I am writing because my Facebook account was disabled yesterday without any explanation. I have since submitted my ID and driving license details as requested but have not received a response. This account, created 13 years ago, holds valuable photos and memories, particularly of my baby. I am keen to recover these. My account name is "Himanjana Wijesekara," and I can be reached at [redacted] or [redacted]. I understand if there was an error on my part, and I sincerely apologize. I kindly request your assistance in restoring my account. Thank you for your attention to this matter. Himanjana Wijesekara

My profile ID is [redacted] On August 3rd, [redacted] at 09:27 am, someone requested money through Facebook Messenger using a profile with a picture of one of my friends. I've already reported this to Facebook support but haven't received any updates. Can you please investigate who created the fake profile and provide me with their details? You can review the chat on my Facebook Messenger from the specified date and time. The person has deleted the chat to avoid detection. Please check and share information regarding the individual's location, IP address, and profile details on your end.

Hello, I would like to address the recent disabling of my account due to a misunderstanding. I always abide by the rules and regulations set forth by Facebook. I have not violated any policies; rather, someone has intentionally reported my account falsely. My linked email address is [redacted], my linked mobile number is +[redacted]96, and my username is syedmussuabedi. My account holds significant personal data and contact information stored within messages. I have also attached my government ID as proof. I appreciate your attention to this matter. Thank you, Muslim Abed