Facebook Customer Service Issues

I'm not receiving the Facebook codes to log into my account. Instead, I'm getting a suspicious link to help me log in, which I believe is related to Facebook hackers. I am considering deleting my account if this issue is not resolved by tonight. I value my privacy and security across Facebook, Hangouts, and WhatsApp. I urge everyone to avoid sharing personal information on these platforms and to implement security settings. This issue needs immediate attention to prevent harassment from strangers and protect our privacy. I am determined to escalate this until I can speak with a special agent or the authorities mentioned in the news regarding Facebook security concerns.

I have been unable to access my Facebook Marketplace account to buy and sell goods. I would appreciate help to resolve this issue. My account username is [redacted] Additionally, there is an unauthorized charge of $20.99 on my bank account related to a mysterious purchase. My bank has only identified it as a charge from Facebook without further details. I am struggling to get assistance from a Facebook representative. Please address these concerns promptly. Thank you. - Tina Lussier

I recently changed my Facebook password but I forgot it. Unfortunately, I no longer have access to the email associated with my account since it was created over 7 years ago. I've attempted to recover my account by sending a photo ID to Facebook, but I have not received any response from them. When I try the "forgot password" option, it asks if I have access to the email linked to my account. When I select "no," I receive a message stating that I cannot recover my account without proving my identity, despite sending the ID photo. I'm really worried about losing access to my account. Can someone help me with recovering it?

I suddenly found myself locked out of my Facebook account without any warning. The recovery options provided to me seemed impossible to pass. The first option required identifying comments I had made from a list, but the comments were cut off making it hard to recognize my own words. I attempted it but failed. The second option was to identify pictures from friends' albums, which I thought would be easy, but Facebook claimed I got it wrong even though I recognized all the images. The final option was to contact three trusted friends, but I couldn't do that because I only communicate through Messenger and Facebook was inaccessible. Why was I randomly locked out of my account in the first place?

Hello, I am seeking assistance as my account was hacked by a hacker through a link I unknowingly clicked. The hacker has been sending messages to my contacts, deceiving them using my information. I kindly request help in recovering my account with the following details: Username - Debbie Rich Tanimu, Phone number - +[redacted][redacted], Email - [redacted] Please send any recovery codes to my phone number provided. I appreciate your prompt response as my account has been active for nearly 4 years. Thank you for your help in advance.

I was unexpectedly logged out of my account and now I'm struggling to regain access. After providing Facebook with my I.D., I successfully reinstated my account but now I'm stuck at the step of generating a necessary "code" to complete the login process. Despite multiple attempts, I can't figure out how to obtain this code as it requires me to be logged in, which I can't do without the code. It's frustrating that I've been locked out of my 9-year-old account, which holds sentimental value and has caused me to lose touch with friends and business contacts. I've tried to follow the steps provided but keep encountering issues, such as broken links when submitting my verification photos. I've even checked if the code could be sent via text, considering my number is linked to the account, but nothing has come through. I'm reaching out for help as this situation has been perplexing and I'm eager to regain access to my account.

My daughter's account, Alyson Elizabeth Ann Wilson, was hacked and then disabled. The hacker changed the email and account name to "Langsir Murah." Alyson cannot access anything on Facebook to report the issue, as searching for her account does not bring up her email. We are concerned about her pictures and information. Any guidance on reinstating her account would be greatly appreciated. Thank you. Tim Wilson.

I've been trying to regain access to my old Facebook account for quite some time now. When I was around 15, my boyfriend at the time had all my passwords and changed them to his own. He even deactivated the account when he was upset. Now that I'm 21, I've been attempting to recall his email address with no success. Despite the changes over the years, including my appearance and maturity, it's unmistakably my account with the same name and school information. I simply long to retrieve my old Facebook to revisit memories from six years ago.

I am dealing with a situation where a person is refusing to take down pictures of my children from their page. This individual is not related to my kids in any way and is not their father. Despite my efforts, Facebook has not taken action as they claim it does not violate their guidelines. This man is an ex-partner from whom I have a restraining order. I am unsure why he is refusing to remove the images as he has minimal contact with my children.

Hello, I am experiencing an ongoing issue with my account where I am repeatedly prompted to change my password. This started when someone gained unauthorized access and posted spam about Ray Ban sunglasses. Despite changing my password, the system continues to prompt me to do so. I follow the steps of entering a security code, verifying friends' pictures, and setting a new password. However, upon logging in, I am immediately prompted to repeat the process. This cycle has occurred around seven times. I am seeking assistance on how to successfully change my password without being stuck in this endless loop every time I attempt to log in.

Hello, my name is Chazz L. Earlier tonight, about 30 minutes ago at 9:45, I encountered an issue in a group called Nerf Buy Sell or Trade. The admin, Mike Love, is allowing gun sales in the group, which violates Facebook's rules. I informed him about the violation, using an example to emphasize the seriousness of the situation. I compared it to creating a group for human trafficking buy sell trade with made-up rules, highlighting that even though I control the group, I must abide by the law. Mike Love mentioned he was keeping the guns for evidence, but I clarified that I was only giving an example. I am willing to share the messages I sent him. It's important that this issue is addressed promptly as selling guns is not permissible.

I encountered an issue after logging into Facebook where I received a notification informing me that my account has been locked because of an unfamiliar sign-in from Texas while I reside in Idaho. Not long ago, I faced a similar situation with Apple and they assured me they don't send messages like that. Facebook is requesting a password change, warning that they will lock any suspicious activity using my old password. I am hesitant to proceed with this process. I don't store passwords on my phone, so I am unsure how someone could have accessed my Facebook account. I am seeking guidance on whether this is an official procedure from Facebook.

Hello, I am reaching out for guidance on a Facebook matter concerning a deceased individual's account. Recently, my brother passed away, leaving his personal items, including his smartphone, at his girlfriend's house. As his Facebook account remained logged in on the device through the Facebook App, his girlfriend now has unrestricted access to his account. She has been using his account to make posts related to him and our family. While I understand this may not seem like a significant issue, it is causing distress during an already difficult time for us. We are trying to support each other while grieving, and her actions are only adding to the emotional strain. I am not seeking access to his account; I simply want assistance in preventing her continued use of it. Thank you for your attention to this matter. I look forward to your prompt response. Best regards, Erica C.

Dear Sir/Madam, Birthdays are always special regardless of age. Everyone appreciates receiving well-wishes on their special day, especially those sent right at midnight. I have two suggestions for your consideration: (1) Can you program automatic birthday messages to be sent at 00:00 hours? (2) If the birthday person and the sender are in different time zones, can the pre-typed message reach the recipient at their local midnight? It would be greatly appreciated by individuals of all ages. Thank you. Best regards.

Hello, I established a new Facebook account for my business on May 27, [redacted]. However, soon after, I encountered difficulties logging into the account. Despite this, I managed to create a Facebook page linked to that account, with my personal Facebook account serving as the page admin. I find myself unable to access my business account. When attempting to recover it, I am prompted to input a code sent by Facebook, only to receive a message stating my account is locked due to suspicious activity and requiring me to send my ID for verification - in this case, my driver's license. Despite sending this, I have yet to receive a response. I kindly request your assistance in resolving this matter promptly as the account was created for my business. I have provided the necessary details for your review. Thank you for your attention to this issue. Sincerely, Nishantha

I've been using my Facebook account since [redacted] without any issues. Recently, my account was unexpectedly disabled, stating I was ineligible without any prior warning. I attempted to reach out via their contact us button but received no response. A few months back, I updated my last name on the account due to an upcoming change. I suspect this might be the cause of the issue. I'm eager to have my account reinstated and will revert the last name change. I hope to receive assistance in recovering my account. Thank you in advance.

Over the past two days, my account was hacked, all my information was deleted, and now it's pretending to be me. The hacker is sending messages and links to my family and friends on Facebook, causing issues with their accounts. They are also posting scams. I created a new account with two-factor authentication, but I need help disabling the hacked account to prevent further issues for my friends. They have been reaching out to me after falling for the scams, and I want to put an end to this situation. Any assistance would be greatly appreciated.

Hello, I have been managing my page "Kami Talks" (@talkskami) for the past 5 months without any issues. However, recently, I woke up to find a copyright claim from a third party (jukinmedia.com) on my account "Kamran Sarwar" (kamran.sarwar.[redacted]), resulting in my inability to post or like anything on Facebook for 2 days. Despite not locating the video claimed by Jukinmedia, my "Kami Talks" page was unexpectedly deleted without prior notice. I believe there has been a misunderstanding or false reporting regarding my page, as I have diligently followed all Facebook rules. I am confused as to why my page was removed without warning. I kindly request Facebook to restore my "Kami Talks" page as I have put in a lot of effort to reach 5k followers. I managed the page using two different IDs, "Kamran Sarwar" (kamran.sarwar.[redacted]) and "Kami Khan" (KAMI.KHAN99), and granted editorial rights to my cousin, "Kanza Khan" (kanza.khan.[redacted]). Your assistance in restoring my page would be greatly appreciated.

My friend is the true owner of the disabled Facebook account. Before it was disabled, someone impersonated her using her photos to harm her reputation. She is unsure who this person is. I am assisting her in attempting to regain access to her account. She has submitted her valid company ID, government ID, and passport as requested for verification. However, the Facebook system for verifying pictures is not accepting all her IDs. We have carefully followed the instructions provided but suspect there may be a technical issue on your end. The account has been registered for over 5 years. Please advise on the steps we can take to recover her account. You can contact me via the attached email address.

Hello, I'm John McGettrick. I established my initial account in [redacted]. Recently, I broke my phone, obtained a new one, and due to a divorce, created a new account. Despite recalling my old phone number [redacted] and the Legacy321 login, I can't access my account. The only login option requires a code sent to my outdated phone number. Is there any solution to delete my old account and start anew with my May account? Appreciate your help, John.