OK SO MY FRIEND IS IN PRISON. HE HAD GIVEN HIS FACEBOOK INFO TO HIS BROTHER FOR HIM TO...

GetHuman-banellie's customer service issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman-banellie's own words
OK SO MY FRIEND IS IN PRISON. HE HAD GIVEN HIS FACEBOOK INFO TO HIS BROTHER FOR HIM TO UPDATE HIS FRIENDS ON THERE AND STUFF. HIS BROTHER CHANGED HIS PASSWORD AND THEN FORGOT IT. MY FRIEND CLEARLY CANNOT GET ON HIS FACEBOOK DOESN NOT HAVE HIS PHONE OR ANYTHIGN SO RESETTING THE PASSWORD IS NOT AN OPTION. I HAVE AN EMAIL FROM THE ACCOUNT HOLDER HE WANTS ME TO GET INTO HIS STUFF ON FACEBOOK. I WASNT SURE IF I COPIED AND PASTED THAT EMAIL AND SENT IT TO YOU IF YOU GUYS COULD HELP ME OUT? THE EMAIL IS FROM THE PRISON HAS HIS INMATE * ON THERE AND EVERYTHING

GetHuman-banellie did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-banellie
Oct 4th, 2019 - a year ago
Fixed
Seen by 6 customers so far
Similar issue to 703938 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-banellie started working on this issue
Oct 4th, 2019 7:03pm
GetHuman-banellie confirmed the issue is fixed. Hooray!
Oct 4th, 2019 11:12pm

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