Hi. I have a problem with trying to add in a username for my business page. I have neve...

GetHuman3703369's Problem With a Page issue with Facebook from October 2019

Help with my Facebook issue
The issue in GetHuman3703369's own words
Hi. I have a problem with trying to add in a username for my business page. I have never had a problem in the past and have just recently started a new facebook business page, as my old facebook name was to long so I shortened it. However, I have followed such steps on the web to create a username for my page and everytime I try, it comes back saying "This Page isn't eligible to have a username" I have watched videos on youtube, with ppl suggesting that I add in another admin to the page and still it doesn't make any difference! I can't network and I don't want to promote*pay for advertising my business on FB without the username! How can I solve this please?

GetHuman3703369 did not yet indicate what Facebook should do to make this right.

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Problem With a Page issue
Reported by GetHuman3703369
Oct 4th, 2019 - a year ago
Seen by 9 customers so far
Similar issue to 703589 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman3703369 started working on this issue
Oct 4th, 2019 3:06pm
GetHuman3703369 indicated the issue is not fixed yet.
Oct 4th, 2019 7:24pm
GetHuman3703369 confirmed the issue is fixed. Hooray!
Oct 7th, 2019 3:10pm

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