I know someone who has successfully made multiple Facebook accounts. They are using dif...

GetHuman-erptap's customer service issue with Facebook from October 2019

Help with my Facebook issue
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The issue in GetHuman-erptap's own words
I know someone who has successfully made multiple Facebook accounts. They are using different aliases to write comments on our business page and leave false reviews. I am curious if Facebook can track the IP address to all of the fake Facebook names to one person. There’s legal action being taken for this matter. I have a question as well , How can someone make multiple Facebook accounts and still be able to use Facebook? I have a list of all names used by this individual and would like them to lose privileges to Facebook due to violating the contact stated in Facebook rules. It is damaging our business when she is able to leave reviews on a business she has never been to. What can I do to resolve this issue? Thank you

GetHuman-erptap did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-erptap
Oct 3rd, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 701858 others
0 customers following this

Timeline

GetHuman-erptap started working on this issue
Oct 3rd, 2019 3:18pm