Facebook Customer Service Issues

I recently received a notification that one of my posts did not meet community standards. Unfortunately, I was not informed which post specifically is in violation, making it challenging for me to understand the reason behind it. Moving forward, I kindly request that the specifics of the issue are clearly communicated to the user posting. Transparency regarding the guidelines that have been contravened is crucial to ensure compliance and avoid confusion. It is important to address harmful content promptly, as observed with the delayed action on posts promoting underage activity and using offensive language. Providing detailed information will enable users to better adhere to the community standards. Thank you.

Hello, I need some help with verifying my Instagram account. The verification link is being sent to an incorrect email address. I have tried resetting my password, but it keeps prompting me to verify using the wrong email. I have included a screenshot of the verification screen that appears after resetting my password. I would like my Instagram email to be changed to [redacted] instead of the current random one. My username on Instagram is nishat_nabi. Thank you for your assistance.

Recently, my Facebook account got hacked, so I immediately changed my password. However, when I attempted to log in later, I received an error message stating the password was incorrect. The email associated with the account is old and hasn't been used in years, so I can't access the code Facebook sent to reset the password. Unfortunately, I also can't remember the password. Facebook disabled my account, alleging a violation of terms and conditions, which I believe is a mistake as I was just trying to regain access. I need assistance resolving this issue with my account.

I purchased a tablet for my mother, and we are having trouble setting it up because she can't remember her Facebook and email passwords. Despite trying various combinations, we have been unsuccessful. She created a new email account recently, which is not a major issue, but retrieving her Facebook account is essential as it contains important pictures and memories. After her account was hacked a few years ago, she created a new one and now has two accounts, preferring not to make another. As she is currently visiting me for a few weeks, I am assisting her in setting up the tablet and teaching her how to use it. My email address is provided below for any assistance. Thank you, Jenny.

In [redacted], I created a Facebook page using my hotmail account ([redacted]). I used this email to log in. About four months ago, Facebook asked me to change my password, but I can't remember the hotmail password. I am unable to access my Facebook account without the hotmail email because I didn't add my phone number. Facebook sends a 6-digit code, but I can't see it as I can't access the hotmail account. I can be reached at [redacted].

Hello Facebook, I need to update the name of my Facebook page from Vizion Group Qld to Empire 8 Projects. This change is due to merging two companies into one entity and wanting to have a single Facebook page under the name Empire 8 Projects. I followed the instructions provided on Facebook and submitted the request for the name change. After 7 days, the page reset without any change occurring. I resubmitted the request, and after 4 days, the page reverted to the original name once again without updating to Empire 8 Projects. I would appreciate guidance on how to successfully rename my Facebook page. Thank you for your assistance. Best regards, Denis Harris

I have an old Facebook account that I haven't accessed in years. I was informed that many old friends have sent me birthday messages, and I would like to reconnect with them. However, I no longer have access to the old email associated with the account. Despite my efforts to reset the password and update my email address, I have not received any helpful responses from Facebook. I even provided a photo of my current driver's license with the updated address, but still no luck. I was informed that I would receive a message on an email address I don't have. I am getting frustrated, but I am determined to regain access to my account. - F. Lawlor

I recently got a new phone and phone number which caused me to be logged out of my Facebook account. Unfortunately, I am unable to reset my password through my old phone number as I no longer have access to it. The email associated with my account, [redacted], is also inaccessible as it was deactivated. I have been using this Facebook account for years and I am unsure how to regain access. Any assistance would be greatly appreciated.

While I was showing my niece how to create an account on Facebook, my own account got deactivated when I logged back in. I've been following their appeal process, but all I keep receiving is that my account remains deactivated. I've had this account since [redacted] and have never faced this issue before. I've submitted multiple appeals, but I need Facebook to communicate why my account was deactivated. I have many personal photos and memories stored on there, so I hope it's a fixable error. I urge them to provide clarity on what went wrong or if there's a way to recover my account. Communication is key in situations like this to ensure the safety of our personal data stored on the platform.

I'm reaching out because this evening marked the third occurrence of my friend's messages being inexplicably deleted while we were chatting on messenger. Only my responses remain, and Facebook attributes this action to allegedly abusive or spam content, which is not the case in any of the instances. I'm unable to clarify or defend the innocence of my messages to my friend due to this issue. The frequency of this problem is concerning, and I'm puzzled by the algorithm responsible for deleting harmless conversations. It seems there might be a significant error occurring, and I would appreciate any assistance. Thank you.

I am experiencing difficulty accessing my account because I recently logged out and cannot recall the login details, which were connected to an old email address belonging to my partner. Additionally, the phone number associated with the account is outdated. I understand the importance of updating these details beforehand, but unfortunately, I overlooked this step. As today is my 74th birthday, I am eager to retrieve access to my account to view messages from my friends and family. My name is George Lines from Burbage, Leicestershire, and I have over [redacted] friends and cherished photos stored in this account. Your assistance in resolving this matter would be greatly appreciated.

I run a small online store where I sell shoes sourced from AliExpress through dropshipping. To promote my products, I used media from the product pages with the seller's permission. Unfortunately, another seller also had the same product and reported my page for copyright infringement, even though I was unaware of their existence. As a result, Facebook disabled my personal account, which has been active since [redacted]. This has been a significant loss for me as I have connections with friends and family through that account.

My brother's Facebook page was memorialized, and I am seeking assistance to reverse this process. I intend to select a different photo for his profile picture and remove any inappropriate images to honor his memory respectfully. My family would greatly appreciate any help with this request. Once the changes are complete, we would like to memorialize the page again with a more modest approach. Our goal is for him to be remembered for who he truly was, not for his struggles. I can provide verification as his sister and have his login details to facilitate the adjustments, as he entrusted me with this information before his passing. While he cannot verify this now, I kindly ask for support in this matter on behalf of my family.

I am currently under 24-hour restriction for a picture that was initially removed but then approved. When it got reinstated, I checked my profile, and it was taken down again. The image in question is of my son where his little behind is visible. I find it perplexing as I've encountered much more explicit content on Facebook. Typically, I would accept the decision, but I was informed that my 'case' was resolved, and they even apologized. I'm frustrated and seeking clarity on this matter. Can someone please provide a consistent answer? Is it allowed or not?

I'm having trouble accessing my Facebook account. After successfully changing my password, it's now asking me to verify my identity by having my friends input a code from a recovery link. Despite receiving codes from my friends, Facebook insists they are invalid. When other friends tried to help, they were deemed untrusted. I'm at a loss on how to proceed in regaining access to my important business account with all my data stored there.

Regarding the repeating silent bans on Facebook. I am an admin for a group called Disgruntled Vets, which is linked to my non-profit organization VetCatch. I have noticed that our page has been repeatedly subjected to silent bans by an external company working for Facebook. I would like to request a review of the Facebook admin responsible for implementing these bans on Disgruntled. What started as a blog page has now evolved into a company that supports veteran non-profits in the fight against veteran suicide. Due to our size, we often become targets for complaints, as we aim to connect with the 20 million veterans in the US to offer support. We strive to remain non-partisan and ask for fair treatment, irrespective of political affiliations. The recent bans on our page have not been explained, and this is the third ban we have faced in a short period of time.

I encountered an unexpected situation when trying to log into Facebook as my password suddenly stopped working. It took me over an hour to reset it and receive confirmation, only to discover that logging in with the correct password didn't work. I received varied verification codes such as [redacted] for the password reset and G-[redacted] from Google. This recurring problem happened about a year ago, and I'm frustrated by being locked out once more. I hope this matter can be resolved permanently soon.

I have encountered an issue with multiple accounts under my name and images. I am trying to recover a specific account with a picture of me in a black fedora and trench coat, which was disabled. Despite my attempts to retrieve it, I keep getting looped back to an old account that I had deleted due to being hacked. Now, there are three accounts visible, but the only one I want reactivated is the disabled one with my image. It seems that the presence of other accounts, particularly one I never initiated, is causing this confusion. I kindly request that all accounts displaying my image or silhouette be removed except for the disabled one. I assure you that I will adhere to your community standards diligently. Thank you for your assistance. Regards, Anthony F, Retired Police Officer.

Hello, I recently purchased a new phone and attempted to log into my Facebook and Instagram accounts. However, when I tried to log into Facebook using my phone number, it stated there was no account linked to it. Upon trying my email, I was redirected to a disabled page addressing someone named Zack. My name is Josh, and I am unsure how the name Zack became linked to my account. I am concerned about losing access to my photos and friends due to this unexpected issue. I am hopeful that you can assist me in reactivating my account.

I am having trouble logging into my Facebook account. When I tried to reset my password via email, it said my email was incorrect. However, I know my email is correct because I have received notifications from Facebook recently. I have been using the same email and password for ten years, but I had to change my password due to being hacked. I really need to regain access to my Facebook account.