Hallo*My Name is Nora Hassou, I hat an account with another name Nor Hafida because I d...

GetHuman-uhibbodi's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-uhibbodi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-uhibbodi's own words
Hallo*My Name is Nora Hassou, I hat an account with another name Nor Hafida because I don't want simply use my real Name, my email was *****@***.com, I have these account since ****..*My sister tried to create a new account using my same phone number as my account. Since then I've noticed that both her new account and my account (which I have since around ****) have been disabled. I tried many times to contact facebook but nobody answered me. I tried to create a new account always using Nor Hafida, because I don't want to change the name, but facebook has continued to block me every new account.*What can I do? I want simply my account.. please help me

GetHuman-uhibbodi did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-uhibbodi
Oct 2nd, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 699780 others
0 customers following this

Timeline

GetHuman-uhibbodi started working on this issue
Oct 2nd, 2019 1:59pm