I have deactivated my account for more than a year now. The thing was, I forgot to chan...

GetHuman-djenlope's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman-djenlope's own words
I have deactivated my account for more than a year now. The thing was, I forgot to change the security number that I have saved in that account.*I have already lost that number and now, someone notified me that someone have reactivated that account and have changed the password by using that old number.*I have tried recovering my account by email and by an alternative number but it would always only lead me to an option where fb would text the old number the code.*I have also tried submitting a picture of my id but have not received any feedback for more than a month now.

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Can't Receive Code to Reset issue
Reported by GetHuman-djenlope
Oct 1st, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 697549 others
0 customers following this

Timeline

GetHuman-djenlope started working on this issue
Oct 1st, 2019 11:45am
GetHuman-djenlope indicated the issue is not fixed yet.
Oct 1st, 2019 5:33pm
GetHuman-djenlope indicated the issue is not fixed yet.
Oct 2nd, 2019 9:17am

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