Someone hacked my pubg mobile account which is linked to my Facebook . They then got ac...

GetHuman3680595's Recover Disabled Account issue with Facebook from October 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3680595's own words
Someone hacked my pubg mobile account which is linked to my Facebook . They then got access to my Facebook and changed the password which made Facebook disable my account . I have so many memories on Facebook and I don’t want to lose it all please. I’ve been a member for very long and my old email has been disabled due to inactivity so I am only able to be contacted by *****@***.com**I am unable to receive any emails that Facebook may be sending me . I sent a picture of my drivers license plenty of times proving that it is my account

GetHuman3680595 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman3680595
Oct 1st, 2019 - a year ago
Not resolved
Seen by 58 customers so far
Similar issue to 697066 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman3680595 started working on this issue
Oct 1st, 2019 3:18am