My phone was stolen a few weeks ago. Every time that I've tried to login to my Facebook...

GetHuman-bayball's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman-bayball's own words
My phone was stolen a few weeks ago. Every time that I've tried to login to my Facebook account since then, I haven't been receiving the second factor verification SMS, so I've essentially been locked out of my account. My phone number is (***) ***-****. I've tried to make the system call me and tell me a code, but when I entered that code, it said it didn't match the code that it texted me (even though I never received a code via text). I would appreciate if, somehow, two factor verification were temporarily turned off for my account, but I understand if that is unreasonable. Idk I'm just trying to have access to Messenger again.

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Can't Receive Code to Reset issue
Reported by GetHuman-bayball
Oct 1st, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 696988 others
0 customers following this

Timeline

GetHuman-bayball started working on this issue
Oct 1st, 2019 1:51am
GetHuman-bayball indicated the issue is not fixed yet.
Oct 1st, 2019 3:15pm