I am the Social Media Marketing Manager for Joe-Bar Stables on Facebook and Instagram...
GetHuman-devotedb's customer service issue with Facebook from September 2019
Help with my Facebook issue
First: share to improve GetHuman-devotedb's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-devotedb may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-devotedb's own words
I am the Social Media Marketing Manager for Joe-Bar Stables on Facebook and Instagram. The owner of the business is Kevin O'Cuain. Facebook granted him permission to change his last name from Coyne to O'cuain a while back but in the process it removed him as the Admin of his Joe-Bar Stables business page. We need help adding him back as the admin or editing my role from Editor to Admin so I can re-add him. I have submitted multiple requests for this issue*problem over the past year with zero resolution. This is greatly effecting his business as he has no access! I am having to relay everything to him and be the middle-age between. We also are unable to claim the Instagram account or combine it with the one we created so now there are * out there. :( We just need this resolved ASAP!
GetHuman-devotedb did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-devotedb fixed the problem
We are waiting for GetHuman-devotedb to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.