Hello *I am german I always had Facebook also in Germany. now I moved here to the USA...

GetHuman-schmidi's customer service issue with Facebook from September 2019

Help with my Facebook issue
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The issue in GetHuman-schmidi's own words
Hello *I am german I always had Facebook also in Germany. now I moved here to the USA and I was hacked here. Sorry with my spelling. See that is my life on Facebook because there are my Kids on. I have * Kids on Facebook. the last time I seen them there were ** mon. *yrs,*yrs,**,and **. so there are grown know. I miss them very much. Now I can't go on my Facebook because I was hacked. when I log in myself I see a pic from a guy on it with the Name Paul Fred I guess he is from sweeden. My daughter that is in Facebook reported him to Facebook that he is a samer sorry for my spelling. sorry I don't have any Money to pay for help. I am a older Person . I am not getting help here in the USA I tryed. I am disabeled too. So pretty Please get my Facebook back In my Name. That is the last what I have from my life my children. Sorry it is very said for me wright know. That I lost my children again. My life was very bad and it it will never stop hurting. sorry that are my Feelings. I hope you can do something about the guy Paul Fred that hacked my Facebook. My Daughter who I 'm living with she reported him in Facebook and know he hacked me. So pretty please help me.

GetHuman-schmidi did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-schmidi
Sep 28th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 692728 others
0 customers following this

Timeline

GetHuman-schmidi started working on this issue
Sep 28th, 2019 2:45pm
GetHuman-schmidi shared this issue with followers on Twitter
Sep 28th, 2019 2:47pm
GetHuman-schmidi indicated the issue is not fixed yet.
Sep 30th, 2019 3:03am