Already did the "take a picture with a piece of paper..." thing and thought I was all g...

GetHuman3633290's Can't Receive Code to Reset issue with Facebook from September 2019

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The issue in GetHuman3633290's own words
Already did the "take a picture with a piece of paper..." thing and thought I was all good to go. I have always been able to access my account via the web on my tablet (never lost that approval somehow), but anytime I try to access via my computer on the web, it says it needs to send me a two-step code to my phone, I say okay, nothing shows up on my phone. It then says an alternate is to go on your phone, open up Facebook app there and Generate a code myself...well, guess what the facebook app on my phone says...?! I need a code to log on via my phone!!!!! And when I tried to log on via the app on my tablet, same ****, different technology. So, one avenue works (tablet via web), but I'd like the app to work on phone and tablet and the web access to work on my computer.

GetHuman3633290 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3633290
Sep 23rd, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 681902 others
0 customers following this

Timeline

GetHuman3633290 started working on this issue
Sep 23rd, 2019 12:14am
GetHuman3633290 indicated the issue is not fixed yet.
Sep 23rd, 2019 12:15am
GetHuman3633290 indicated the issue is not fixed yet.
Sep 26th, 2019 5:15am
GetHuman3633290 indicated the issue is not fixed yet.
Sep 26th, 2019 5:15am