Facebook... get your **** together! Marketplace is AWFUL in that it routinely prohibit...

GetHuman-ronpalme's customer service issue with Facebook from September 2019

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The issue in GetHuman-ronpalme's own words
Facebook... get your **** together! Marketplace is AWFUL in that it routinely prohibits listings based solely on wording that it THINKS is offering an item that goes against its policies. Here's the thing... words can have multiple meanings. I recently had a listing prohibited because I used the words "die hard" and in "die hard football fans." The word "die" in my listing does not mean I'm selling body parts or offering to kill someone. GEEZE**Look... here's the deal. I'm done. Once my current listings have expired, I'm moving everything fully over to OfferUp. I may check in later to see if you've stepped up your game, but right now it's just too frustrating to use your marketplace when a listing may not make it up simply based on AI semantics. **Bottom line: Be Better!!!

GetHuman-ronpalme did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-ronpalme
Sep 15th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 667320 others
0 customers following this

Timeline

GetHuman-ronpalme started working on this issue
Sep 15th, 2019 5:06pm

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