Dear Facebook Concerned,**Please be informed that my Facebook account (*****@***.com) w...

GetHuman3563923's customer service issue with Facebook from September 2019

Help with my Facebook issue
The issue in GetHuman3563923's own words
Dear Facebook Concerned,**Please be informed that my Facebook account (*****@***.com) was hacked by some other people. And it has been used to post offensive pictures which is creating a lot of problem for me even in my academic institution. In that time, I had reported to delete my account when someone has hacked my account. After that that account had deleted. Someone make a complain to my institution of that bad photos and show that offensive picture. My honorable institution need my own evidence to prove that someone had hacked my account on April ****. For that reason, I have needed to submit the official statement from Facebook company which has included to when my account had deleted and what’s the purpose for deleting my Facebook account. **Unfortunately, the email address(username & password) that I have used to open the account was also irretrievable as it was unused for a long time. I have attached relevant screenshots of password changing notification and my try to retrieve password for your reference.**In this circumstances, I would be grateful if you please kindly take measures to retrieve my account and give me a official statement to prove that someone hack my Facebook, for that reason had deleted of that account. Please help me to study my institution otherwise I will my everything.*Sincerely,*MD. ZILLUR RAHAMAN*Facebook ID: *****@***.com*email: *****@***.com

GetHuman3563923 did not yet indicate what Facebook should do to make this right.

How GetHuman3563923 fixed the problem

We are waiting for GetHuman3563923 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman3563923
Sep 11th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 658713 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3563923 started working on this issue
Sep 11th, 2019 1:55am
GetHuman3563923 indicated the issue is not fixed yet.
Sep 12th, 2019 3:12am
GetHuman3563923 indicated the issue is not fixed yet.
Sep 12th, 2019 3:13am
GetHuman3563923 confirmed the issue is fixed. Hooray!
Sep 12th, 2019 3:14am
GetHuman3563923 shared this issue with friends on Facebook
Sep 12th, 2019 3:15am
GetHuman3563923 indicated the issue is not fixed yet.
Sep 12th, 2019 3:18am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies