Dear Facebook Concerned,**Please be informed that my Facebook account (*****@***.com) w...

GetHuman3563923's customer service issue with Facebook from September 2019

Help with my Facebook issue
The issue in GetHuman3563923's own words
Dear Facebook Concerned,**Please be informed that my Facebook account (*****@***.com) was hacked by some other people. And it has been used to post offensive pictures which is creating a lot of problem for me even in my academic institution. In that time, I had reported to delete my account when someone has hacked my account. After that that account had deleted. Someone make a complain to my institution of that bad photos and show that offensive picture. My honorable institution need my own evidence to prove that someone had hacked my account on April ****. For that reason, I have needed to submit the official statement from Facebook company which has included to when my account had deleted and what’s the purpose for deleting my Facebook account. **Unfortunately, the email address(username & password) that I have used to open the account was also irretrievable as it was unused for a long time. I have attached relevant screenshots of password changing notification and my try to retrieve password for your reference.**In this circumstances, I would be grateful if you please kindly take measures to retrieve my account and give me a official statement to prove that someone hack my Facebook, for that reason had deleted of that account. Please help me to study my institution otherwise I will my everything.*Sincerely,*MD. ZILLUR RAHAMAN*Facebook ID: *****@***.com*email: *****@***.com

GetHuman3563923 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman3563923
Sep 11th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 658713 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman3563923 started working on this issue
Sep 11th, 2019 1:55am
GetHuman3563923 indicated the issue is not fixed yet.
Sep 12th, 2019 3:12am
GetHuman3563923 indicated the issue is not fixed yet.
Sep 12th, 2019 3:13am
GetHuman3563923 confirmed the issue is fixed. Hooray!
Sep 12th, 2019 3:14am
GetHuman3563923 shared this issue with friends on Facebook
Sep 12th, 2019 3:15am
GetHuman3563923 indicated the issue is not fixed yet.
Sep 12th, 2019 3:18am

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