Can’t open my account it has been hacked

GetHuman-brucefie's Recover Hacked Account issue with Facebook from September 2019

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Before contacting them, items GetHuman-brucefie may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-brucefie's own words
The problem: Can’t open my account it has been hacked

GetHuman-brucefie did not yet indicate what Facebook should do to make this right.

How GetHuman-brucefie fixed the problem

We are waiting for GetHuman-brucefie to fix the problem and share the solution with the rest of us customers.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-brucefie
Sep 9th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 656698 others
0 customers following this

Timeline

GetHuman-brucefie started working on this issue
Sep 9th, 2019 11:31pm

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