Hi I'm writing to you in regards of my account constantly being put in submission and...

GetHuman3515134's Recover Disabled Account issue with Facebook from August 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3515134 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3515134's own words
Hi I'm writing to you in regards of my account constantly being put in submission and I've been locked out a number of times this past week, I posted * family before and after pics of my * eldest children and it was classed as abusive content and it was definitely not by all means, now I was able to regain access after showing photo ID and I was cleaning out my friends lists by minimising it, after so many deleted my account went into submission and I was informed that I was suspected of suspicious activity, when all I did was delete unwanted people on my list, I was able to gain access again after **hrs I believe, when I was going into my notification i noticed some random liking a good handful of my photos and shared one, so I went into his profile to remove him from my list and I was once again I was locked out of my account, I sent a photo of myself and it's been over **hrs and im getting concerned, This is appalling and quite frustrating as I use Facebook to stay in contact with my children family and friends, I've had this account for almost a year now I'm always updating my status I'm always sharing videos I'm always helping others with there Facebook pages, I have got many photos and videos on account and I would appreciate it if you could help me get it back, *Kind regards *Amber Gibson

GetHuman3515134 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman3515134
Aug 31st, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 641554 others
0 customers following this


GetHuman3515134 started working on this issue
Aug 31st, 2019 11:50pm
GetHuman3515134 indicated the issue is not fixed yet.
Sep 1st, 2019 7:48am
GetHuman3515134 indicated the issue is not fixed yet.
Sep 2nd, 2019 6:38am