My phone was stolen * weeks ago had the service cut off ordered a new phone when trying...
GetHuman3436447's Recover Disabled Account issue with Facebook from August 2019
Help with my Facebook issue
First: share to improve GetHuman3436447's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3436447's own words
My phone was stolen * weeks ago had the service cut off ordered a new phone when trying to activate my Facebook account again not really knowing how to do this I set up new account & then Facebook would not set it up thinking I was not who I was I contacted the help center they sent me a code I did all the necessary instructions said they would review & contact me later have heard nothing from them please I need help to resolve this I really like Facebook & have been on it for every since it was available to me it is how I keep in contact with family & friends being I live in another city I am who I say I am this is my account Deborah Kay Brooks my phone number is ***-***-**** if I don’t answer please leave a message or email *****@***.com
GetHuman3436447 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman3436447 fixed the problem
We are waiting for GetHuman3436447 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.