Hello my name is Kiandra Flournoy my mother's page has been hacked by a person name Kam...

GetHuman-sexxisco's Recover Hacked Account issue with Facebook from August 2019

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Before contacting them, items GetHuman-sexxisco may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-sexxisco's own words
Hello my name is Kiandra Flournoy my mother's page has been hacked by a person name Kamala Harris but it's not the Real Kamala Harris that's the California senitor there posing as her and talking about govnerment grants to my mother an messaging people on my mother's friend list on Facebook they change her email an everything on my mother's Facebook account they even blocked me when I found out it was not my mother they message this to my mother an me I will forward this message right now I even saved conversation they sent me as well **This is the message they sent me an my mother I didn't fall for it but my mother did **DUE TO THIS WE WILL HAVE TO MONITOR YOUR FACE-BOOK ACCOUNT BY PROVIDING US THE EMAIL & PASSWORD TO SECURE YOUR APPLICATION,YOUR SAFETY AND PROPER DELIVERY OF YOUR MONEY. YOU HAVE NOTHING TO BE WORRIED OR SCARE ABOUT CAUSE YOU WILL STILL HAVE THE FULL ACCESS TO YOUR PAGE AND CAN CHANGE YOUR DETAILS ONCE YOUR WINNING GRANT PRICE IS DELIVERED TO YOU .

GetHuman-sexxisco did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-sexxisco
Aug 27th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 633541 others
0 customers following this

Timeline

GetHuman-sexxisco started working on this issue
Aug 27th, 2019 1:34pm