Get into my account ... I got a new phone and tried to login in and it sent a code to my email to which I entered it in. It let me reset my password then directed me right back to the I needed to enter a code to which i pressed again and it said it would send me a code via SMS. However I never received the code. So I attempted to fill out the form and sent a pic of me holding the code that was prompted but it said the page link was broken or the page didn't exist anymore. I have tried everything Facebook help center said and just keep getting redirected to enter code or the page is broken*doesn't exist.
I should be able to either get the code reset my password and login or fill out the form with a picture of me holding the code and actually get the code. I can't use facebook on my new phone and I am about to just never use it again bc I shouldn't have to create a new account for a third time bc this is the second time it's happened to me.
I want to be able to get into account!!!! I should be able to get in just sending a password reset link to my email or have the code actually sent to me, not get stuck in an infinite loop to put a code in or be able to fill out the form I'm directed to with the picture of me holding a code and not get sent to a broken link* page doesn't exist page. Let me in my account!!
I have been a customer for many years and expect to be able to upgrade my phone and still be able to get into my account instead of making a new one everytime I get a phone. I use facebook for many things such as socializing and I use the marketplace for many things. For example I just found and bought a truck off the marketplace just a bit ago but now I can't even use that
I have tried everything that facebook recommended other than making a new account to which I will NOT do again. I'd rather just not use facebook if I can't get into my account. As you can read I have tried everything that facebook has suggested to do with just a result of broken links and infinite loops. Make this right facebook!