hi i am yogesh jadhav.i have my fb account.but,i logged in today after many days.it ask...

GetHuman3469444's customer service issue with Facebook from August 2019

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The issue in GetHuman3469444's own words
hi i am yogesh jadhav.i have my fb account.but,i logged in today after many days.it asked me to to confirm my identity using my mobile number.the number i provided was old and not in use now.so,other option was identify my friend's photo.i did that.i succedeed.fb account was open,but then it asked wheteher that old number is my current no,i went to change the number by clicking on it.It again asked me to confirm my identity.there are * options for that-*.confirm through mobile no.(which i dont have now,so cant see otp sent)**.confirm through friend's photos..(This option is saying that it is not available because of hourly limitb exceeded).*And now whenever i login,only that page opens where i have to confirm my identity through these steps..*)number**)through my friend's photo..*the second step i can do.but,it is saying "hourly limit excedded"...only this page opens...my question is what shud i do?*shall i login after some time?and when will the second option be available????Please Please Please help me*...help me..I have not logged into my fb account since * or more months..i was not remembering my password.now i rememberd,i logged in...through the photos identification section of my friends(Which i tried mant times,i failed).now i succeded in that.but,now when i m trying to change the number hich is not in use,it is again saying me to confirm my identity through these * steps.*)My number which is off.**)identify my friend*s photo(Which is saying "Hourly limit execeeded)....and other problem is ,when my account was ok,b* * months,i made some friens or sent request to friends whom i dont know,,,just to make more friends(bcoz i was working for some digital marketing job,where i need to create posts about my company's businesss and make new friends and send them the posts to like)..(I MADE THIS BIG KISTAKE)now,the problem is when i m asked to identify my friends photos,i have * friends photo,and mostly are showing the one whom i dont knoqw their names...(BUT I CAN DO THAT ANYHOW).Now just tell me whether this second step will work or start again..Pls pls help me,,,...My number is **********....u can call me......

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Customer service issue
Reported by GetHuman3469444
Aug 23rd, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 626268 others
0 customers following this

Timeline

GetHuman3469444 started working on this issue
Aug 23rd, 2019 7:30am

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