I can’t sign in. It doesn’t find my email, phone number, or name. I have a new phone an...

GetHuman3463173's Can't Receive Code to Reset issue with Facebook from August 2019

Help with my Facebook issue
First: share to improve GetHuman3463173's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3463173 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3463173's own words
I can’t sign in. It doesn’t find my email, phone number, or name. I have a new phone and do not have access to any devices I’ve previously used. Nothing I’ve tried in the trouble shooting ever works. It’s very frustrating being told that the number name or email doesn’t exist however I get bookus of emails from Facebook telling me so and so posted something in market place on the exact email address I try to verify with text from Facebook telling me it’s so and so’s birthday on the exact Mobile number I try to verify my account with that also magically doesn’t exist. Clearly both are active and exist so why not just send me the code I’m requesting so I can verify and sign in instead of all the garbage emails and text that I can’t even sign in to disable. I just want to sign in and it would be really helpful if someone could guide me through the process instead of having to follow the broad cookie cutter tips that clearly aren’t going to work after failed attempt after failed attempt

GetHuman3463173 did not yet indicate what Facebook should do to make this right.

How GetHuman3463173 fixed the problem

We are waiting for GetHuman3463173 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Can't Receive Code to Reset issue
Reported by GetHuman3463173
Aug 22nd, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 623917 others
0 customers following this


GetHuman3463173 started working on this issue
Aug 22nd, 2019 12:23am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies