I can’t sign in. It doesn’t find my email, phone number, or name. I have a new phone an...

GetHuman3463173's Can't Receive Code to Reset issue with Facebook from August 2019

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The issue in GetHuman3463173's own words
I can’t sign in. It doesn’t find my email, phone number, or name. I have a new phone and do not have access to any devices I’ve previously used. Nothing I’ve tried in the trouble shooting ever works. It’s very frustrating being told that the number name or email doesn’t exist however I get bookus of emails from Facebook telling me so and so posted something in market place on the exact email address I try to verify with text from Facebook telling me it’s so and so’s birthday on the exact Mobile number I try to verify my account with that also magically doesn’t exist. Clearly both are active and exist so why not just send me the code I’m requesting so I can verify and sign in instead of all the garbage emails and text that I can’t even sign in to disable. I just want to sign in and it would be really helpful if someone could guide me through the process instead of having to follow the broad cookie cutter tips that clearly aren’t going to work after failed attempt after failed attempt

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3463173
Aug 22nd, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 623917 others
0 customers following this

Timeline

GetHuman3463173 started working on this issue
Aug 22nd, 2019 12:23am