Hello there, **My facebook page has been hacked. **I recieved a message via text on wed...

GetHuman-rbinford's Recover Hacked Account issue with Facebook from August 2019

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Before contacting them, items GetHuman-rbinford may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-rbinford's own words
Hello there, **My facebook page has been hacked. **I recieved a message via text on wednesday at *.** with a facebook one time Password. I did not request that, and have not used facebook to upload anything in years but i do have it on my ipad which has an automatic sign in. **There have been two posts in the last * days that i have not put on, and i saw a picture through one of my facebook friends. **I do not know the password for the original email account that is linked to. How can i get someone to look into this for me. The password seems to have been sent to another account **I do not know that email address and it certainly was not the address i used before.**Can someone please get in contact with me via my current email address *****@***.com

GetHuman-rbinford did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman-rbinford
Aug 19th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 618649 others
0 customers following this


GetHuman-rbinford started working on this issue
Aug 19th, 2019 1:07pm

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