My boyfriend got a text from Facebook that gave him a code to reset his Facebook passwo...

GetHuman-rondayou's customer service issue with Facebook from August 2019

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The issue in GetHuman-rondayou's own words
My boyfriend got a text from Facebook that gave him a code to reset his Facebook password. He had a Facebook account about ** years ago and is unsure whether he used his phone number or not but it is unlikely. His account has been deleted and not used for over ** years. We would typically disregard this and assume someone put in a wrong phone number, but the issue is that his credit*identity has been affected by a breach and his credit card information was stolen as well as his name to open up DTE energy accounts across Michigan. Very suspicious things have been going on with his information and I would just like to know if this is related in any way or if the timing is just coincidental. If there is any information you could give me about it I'd appreciate it. Thank you in advance.

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Facebook

Customer service issue
Reported by GetHuman-rondayou
Aug 12th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 605068 others
0 customers following this

Timeline

GetHuman-rondayou started working on this issue
Aug 12th, 2019 1:37am
GetHuman-rondayou indicated the issue is not fixed yet.
Aug 12th, 2019 9:47am
GetHuman-rondayou indicated the issue is not fixed yet.
Aug 15th, 2019 2:18am

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