My Instagram account has been blocked from any actions today. I use my account for my s...

GetHuman3405978's Recover Hacked Account issue with Facebook from August 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3405978 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3405978's own words
My Instagram account has been blocked from any actions today. I use my account for my self run business and it is a huge integral part of ensuring the success of my business. I am extremely grateful for the tools that Instagram gives me in order to further my success. I recently have my details to someone that claimed to look at my content and improve my attention on Instagram, this account then hacked mine and I believe has broken the terms of Instagram leading to my account being blocked of all actions for one week. I have content that I urgently need to post in order to continue running my business otherwise I have no doubt it will take a hit and I can’t afford to do so. I have learned my lesson in giving out my details and will never hand that out again. I have changed my password and secured my account, but I ask you to please reconsider the block on my account and remove it so that I can post for my business tomorrow as usual as it is a big day for my business tomorrow. I again apologise for any inconvenience caused as I would never knowingly violate these guidelines and I will now keep my account completely protected. **Thank you!

GetHuman3405978 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3405978
Aug 11th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 604555 others
0 customers following this

Timeline

GetHuman3405978 started working on this issue
Aug 11th, 2019 5:49pm
GetHuman3405978 indicated the issue is not fixed yet.
Aug 12th, 2019 6:06pm

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