Hi sir I tried to login my account back and my Phone number has made a Valid Number on...

GetHuman-stefanfo's Can't Receive Code to Reset issue with Facebook from August 2019

Help with my Facebook issue
The issue in GetHuman-stefanfo's own words
Hi sir I tried to login my account back and my Phone number has made a Valid Number on my old number which is the same one and although I'm avoided by Unknown People for giving me random numbers and i don't know why is this going to happen on my account can you help me and fix it please?

GetHuman-stefanfo did not yet indicate what Facebook should do to make this right.

How GetHuman-stefanfo fixed the problem
Hi i tried to use the Volume up power and home button to go to Factory Reset and when it clears and erases everything i reboot and resart my device and then the samsung logo pops up when it appears and since i get started on my welcome screen i download facebook on my account and then something happens again because it said you need to enter Valid Phone Number and i don't know why is this happening to my old phone number and although i'm avoided by Unknown People not giving me some sms numbers for my new phone number can you help me fix and sort it out please?
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Can't Receive Code to Reset issue
Reported by GetHuman-stefanfo
Aug 8th, 2019 - 2 years ago
Not resolved
GetHuman-stefanfo shared how to fix
Seen by 13 customers so far
Similar issue to 598720 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-stefanfo started working on this issue
Aug 8th, 2019 12:40pm
GetHuman-stefanfo confirmed the issue is fixed. Hooray!
Aug 8th, 2019 4:56pm
GetHuman-stefanfo confirmed the issue is fixed. Hooray!
Aug 8th, 2019 5:04pm
GetHuman-stefanfo indicated the issue is not fixed yet.
Aug 8th, 2019 5:08pm
GetHuman-stefanfo indicated the issue is not fixed yet.
Aug 8th, 2019 5:08pm
GetHuman-stefanfo confirmed the issue is fixed. Hooray!
Aug 8th, 2019 5:08pm
GetHuman-stefanfo indicated the issue is not fixed yet.
Aug 8th, 2019 5:11pm