Hi I am trying to discern how best to utilize Facebook to market my dental practice.*My...

GetHuman-drkempf's Recover Disabled Account issue with Facebook from August 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-drkempf's own words
Hi I am trying to discern how best to utilize Facebook to market my dental practice.*My skills and resources are limited as I am ** years old, and have a very small (specialty) dental practice. Please have someone contact my office to help me with marketing my brand. I might want to merge two Facebook (michael r kempf,dds,llc, & Michael Kempf, DDS and accounts. and or concentrate one to be personal and one to business as was the original intent. That said, might want to download the information to both accounts so it can be saved before doing a merger. Nevertheless, my business coach is urging me to market on Facebook, as I do specialty work, and need to reach a target audience that is in need of my service(s). I was unable to contact someone by phone.. Appreciate someone to work with (Name and direct line). Appears my account has been frozen due to my inept computer skills! Sincerely, *Dr Michael R Kempf, DDS,LLC

GetHuman-drkempf did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-drkempf
Aug 7th, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 597458 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-drkempf started working on this issue
Aug 7th, 2019 7:38pm
GetHuman-drkempf confirmed the issue is fixed. Hooray!
Aug 9th, 2019 3:33pm

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