Hello, multiple weeks ago, I created a new Facebook account with this email...

GetHuman3379050's Recover Disabled Account issue with Facebook from August 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3379050 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3379050's own words
Hello, multiple weeks ago, I created a new Facebook account with this email: *****@***.com Since then I couldn't use the account because it's disabled as terms violation and input fake information. the reason was, I had to subscribing to a private English and IELTS study group but I did not want to anyone knows me by my real information. in fact, I don't feel confortable to anybody knows me and see my picture, info and find out who I am. now I see this account is disabled and I still need to access that pages particularly n*because I paid $*** to study online and many of their materials are only accessible through their private Facebook page for VIP members. So, I would appreciate it if you can help me in this circumstance by open the account or delete it completely so I would use my email address to create a new account with more realistic info.*Thanks In Advance,*Matt

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Facebook

Recover Disabled Account issue
Reported by GetHuman3379050
Aug 6th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 594927 others
0 customers following this

Timeline

GetHuman3379050 started working on this issue
Aug 6th, 2019 4:35pm
GetHuman3379050 indicated the issue is not fixed yet.
Aug 7th, 2019 9:41pm