I am the real owner of Maria Melanie Lustria account. Someone is trying to access my ac...

GetHuman3376412's Recover Hacked Account issue with Facebook from August 2019

Help with my Facebook issue
First: share to improve GetHuman3376412's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3376412 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3376412's own words
I am the real owner of Maria Melanie Lustria account. Someone is trying to access my account then I immediately change the password. However, after that I was notify again that someone is still trying to access my facebook account but then when I try to enter my password it doesn't work anymore so I ask help and use my phone number to get the code in order for me to log in back to my personal account but it doesn't work anymore since the hacker has deleted or change my phone number and they were able to access my yahoo account also in which I could not log in to have the code needed to access my account. I am asking for your help that if you could prioritize my concern and bring me back again to my personal Facebook account. I trust you and Thank you so much!

GetHuman3376412 did not yet indicate what Facebook should do to make this right.

How GetHuman3376412 fixed the problem

We are waiting for GetHuman3376412 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman3376412
Aug 6th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 593918 others
0 customers following this

Timeline

GetHuman3376412 started working on this issue
Aug 6th, 2019 5:51am
GetHuman3376412 indicated the issue is not fixed yet.
Aug 6th, 2019 9:55am
GetHuman3376412 indicated the issue is not fixed yet.
Aug 6th, 2019 10:02am
GetHuman3376412 indicated the issue is not fixed yet.
Aug 6th, 2019 10:04am
GetHuman3376412 confirmed the issue is fixed. Hooray!
Aug 6th, 2019 10:04am
GetHuman3376412 indicated the issue is not fixed yet.
Aug 6th, 2019 10:06am