Dear Facebook,**Greetings!**First of all I thank you for your swift response. However...

GetHuman-keibeins's Recover Hacked Account issue with Facebook from August 2019

Help with my Facebook issue
First: share to improve GetHuman-keibeins's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-keibeins may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-keibeins's own words
Dear Facebook,**Greetings!**First of all I thank you for your swift response. However, May i humbly ask to look and help me again with this. Yes it was solved a few days back but apparently this happen again just this day when i tried to log in my FB account i cannot access anymore and notify me that i did change it ** hours ago which means it is around *:** am in the Philippines. unfortunately I'm already dead tired at that time. It's impossible to me to change my account as i am already sleeping. **Please see my email to *****@***.com. below.**"Recently I can't access my Facebook account (*****@***.com) and then i requested a help from the "help center" but before i got their answer few days after, i was able to get through by using other mobile phone where i did use before. *Now, i have the same problem. I cannot log in again however this case is different. Because when i try to retrieve my account the email that it shows where to send the code to recover the account is not mine and i don't have any idea who's account is this?? I'm kindly and urgently asking for your help again. **Please see attached file for your perusal. *(Hotmail account below is not mine)"**Again my humble request to urgently aid my problem as I am now worried about my security and frightened about this. **Sincerely,**Paul Kevin Llenos

GetHuman-keibeins did not yet indicate what Facebook should do to make this right.

How GetHuman-keibeins fixed the problem

We are waiting for GetHuman-keibeins to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Hacked Account issue
Reported by GetHuman-keibeins
Aug 6th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 593768 others
0 customers following this


GetHuman-keibeins started working on this issue
Aug 6th, 2019 3:41am
GetHuman-keibeins indicated the issue is not fixed yet.
Aug 7th, 2019 5:59am
GetHuman-keibeins indicated the issue is not fixed yet.
Aug 7th, 2019 6:10pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians