Hi my name is Cath King approx * weeks ago whilst on messenger a person from my friends...

GetHuman3375491's Recover Hacked Account issue with Facebook from August 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3375491's own words
I want MY ACCOUNT RECOVERD AND GIVEN BACK TO ME , YOU NO THE OWNER OF THAT PROFILE ,.. ... Hi my name is Cath King approx * weeks ago whilst on messenger a person from my friends list Barry Lewis struck up a conversation with me about my name being on a list on Facebook saying I was a winner , now being a recent victim of domestic violence and sleeping in my car i fell for it for a time by the time I realasied it was a scam it was to late I had given them my password . Now I can't get into my account as they have replaced my gmail with theirs and changed my password so I have opened another facebook account trying to get into my original one , have tried fixing it through gmail and contacting you . I have photos that I can not get again and am a member of DV. groups PLEASE HELP They are now using my profile to contact my friends list .
I want control of my account And THESE B*!**DS STOPPED FROM USING MY PROFILE TO CON OTHERS .E
Too long
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Facebook

FACEBOOK MESSENGER
Recover Hacked Account issue
Reported by GetHuman3375491
Aug 6th, 2019 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 593565 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3375491 started working on this issue
Aug 6th, 2019 12:40am
GetHuman3375491 indicated the issue is not fixed yet.
Aug 6th, 2019 3:38pm
GetHuman3375491 indicated the issue is not fixed yet.
Aug 6th, 2019 3:39pm
GetHuman3375491 indicated the issue is not fixed yet.
Aug 10th, 2019 3:53pm
GetHuman3375491 indicated the issue is not fixed yet.
Aug 10th, 2019 3:53pm
GetHuman3375491 indicated the issue is not fixed yet.
Aug 10th, 2019 3:53pm
GetHuman3375491 indicated the issue is not fixed yet.
Aug 10th, 2019 3:53pm
GetHuman3375491 indicated the issue is not fixed yet.
Aug 10th, 2019 3:53pm
GetHuman3375491 indicated the issue is not fixed yet.
Aug 10th, 2019 3:53pm
GetHuman3375491 confirmed the issue is fixed. Hooray!
Aug 10th, 2019 3:53pm