Hello,**My name is Brent Tremain, I am a Facebook user and I have been contacted by a m...

GetHuman3369622's customer service issue with Facebook from August 2019

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3369622's own words
Hello,**My name is Brent Tremain, I am a Facebook user and I have been contacted by a man claiming to be Christopher A Wray from the FBI through WhatsApp. He claims that I have won a Facebook competition with the prize money of ** million dollars and a Jeep. The phone number he used is ** (***) ***-*****He used a photo of him holding what looks like a department of justice badge with a FBI identification card. Both look like they are fake. I checked online to see if the name was legitimate. It is as it is the name of the director of the FBI. However the photo he used does not match the photo of the director.**I believe that this man is a scammer. Can you please verify if this claim is legitimate. I don't think it is but would like to catch this man out with the authorities if possible.**Regards,*Brent Tremain*Western Australia*Facebook user

GetHuman3369622 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman3369622
Aug 5th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 591976 others
0 customers following this

Timeline

GetHuman3369622 started working on this issue
Aug 5th, 2019 7:10am
GetHuman3369622 shared this issue with friends on Facebook
Aug 5th, 2019 7:11am