Hi there, **A man -Grant Nelson place adverts on Facebook to sell goods. My daughter pl...

GetHuman-gailprie's customer service issue with Facebook from August 2019

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The issue in GetHuman-gailprie's own words
Hi there, **A man -Grant Nelson place adverts on Facebook to sell goods. My daughter placed an order and paid for it...**She then received her parcel late, only to find it extremely incomplete. She received it in April this year. **We have both since been in contact with this man over and over again without success. **There are others that are in the same position or even worse because they have not received anything for their money.**So I screen grabbed his profile and out of shear frustration posted that others should be careful as he is a scammer....not thinking or realizing, in his profile picture there is a child....as soo. As I figured out how to edit my post, straight after he notified me, i quickly scratched out the other two faces....now I did make the error, but I did change it...so my question would be: what do I do to correct my error as there really was not harm intentionally towards the others in the picture...**He has since reported me to his lawyers this evening and sent me numerous threatening messages...

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Facebook

Customer service issue
Reported by GetHuman-gailprie
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 591445 others
0 customers following this

Timeline

GetHuman-gailprie started working on this issue
Aug 4th, 2019 9:46pm
GetHuman-gailprie indicated the issue is not fixed yet.
Aug 5th, 2019 3:34am