Hello.. I once opened a Facebook account in ******* with the help of a friend, just upo...

GetHuman-harysimo's customer service issue with Facebook from August 2019

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The issue in GetHuman-harysimo's own words
Hello.. I once opened a Facebook account in ******* with the help of a friend, just upon the completion of my high-school education in Kenya. *Being from a rural village, with limited access to internet, then, I lost the sign-in credentials. And when when I joined the university in the last quarter of ****, I registered for a different Facebook account when I realized I could not trace the earlier one.**Recently, I realized the initial account which had an embarrassing profile picture and a few other public details still exist. Please see this link for further details:*https:**web.facebook.com*harrison.simotwo?*rdc**&*rdr**This account is really causing me a lot of distress as I can't remember the sign-in credentials to which I can use to disable or delete it. The company I work with is very serious on public image, and every time you google my name, this old account - which I have no access to pops-up on the first google search results. It is so depressing! Your guidance on how I can regain control of it, and regain back my confidence and dignity would be most appreciated.*Thank you. Harrison

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Customer service issue
Reported by GetHuman-harysimo
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 591396 others
0 customers following this


GetHuman-harysimo started working on this issue
Aug 4th, 2019 8:58pm

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