I need help getting back on my account there is no way to get help when your not getting your security check code to your phone they could careless unless your a hacker ..you could be dead before help from them arrive the owners wont get involved they are to busy making bad headlines for facebook from what all the news says i wouldnt give facebook a good word its going on * weeks and my groups have no administrator thanks to them

GetHuman-betty_la's Can't Receive Code to Reset issue with Facebook from August 2019

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The issue in GetHuman-betty_la's own words
Trying to get customer service to help me get my account back i had it every since i started facebook i need to get back to all my Elvis groups that i am an administrator of i am the only one that's on my groups*I can't get a security code sent to my phone and i have asked for help from customer service and they don't help its like talking to a wall they are very poor rating with me and E... ... Hi I am writing to you because I don't know who else to turn to i need help getting my account back I had to go through a security check and I can't not get the security code to get back on my account with all my Elvis groups and personal albums I been on there for years .. I don't want to lose my account and everything I worked so hard for.. Please help ASP every time I hit resend I get penalized for something that's not my fault because I never get it thank you*The number is *-***-***-****. THERE HAS TO BE ANOTHER WAY TO GET THE SECURITY CHECK CODE TO GET BACK ON I HAVE PROOF THUS IS MY NUMBER BUT THE CODES NOT GOING TO MY PHONE*******HELP ****** I want them to send it help me get a security check code another way it's not going to my phone ..*I had this account every since I started facebok and I am administration of my Elvis groups that is currently available
I HAVE MY GROUPS AND ALBUMS OF MY GRANDKIDS AND FAMILY MEMBERS WHO OASSED AND FAMILY I KEEP IN TOUCH WITH ON MY ACCOUNT HELP THERE HAS TO BE ANOTHER WAY TO GET MY SECURITY CHECK CODE ITS NOT GOING TO MY PHONE HELP!!!**
I want my security check code so I can get back on Facebook with the groups I administrate the only one available I don't want to lose them... Find another way like my email to get me my code and stop giving me problems
I try to be their for all my friends i don't cause trouble i just want my profile and my Elvis groups he's my idol *And my pictures of my grandkids in my albums and family members who passed away .. i asked them for help all they care about is penalize me for asking for it and making me wait longer their service is very poor
I tried everything there's nothing I can do if I can't get my security check code sent to my phone and if I can't get in facebook to my Elvis groups. ( ITS NOT FIXED I CANT LOG ON TO MY ACCOUNT TO TAKE CARE OF MY ELVIS GROUPS I HAVE OVER *O THAT I AM THE ONLY ADMINISTRATOR THAT IS AVAILABLE TO TAKE CARE OF THEM ..I ADDED HELP BUT THEY LEFT ..
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Customer service is awful a person could be dead before they get help any kind of help from them its been way over a month i got logged out for a security check and its not going to my phone they won't help me get it and get back on
Can't Receive Code to Reset issue
Reported by GetHuman-betty_la
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 50 customers so far
Similar issue to 591166 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-betty_la started working on this issue
Aug 4th, 2019 6:00pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 4th, 2019 10:24pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 4th, 2019 10:25pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 4th, 2019 10:26pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 4th, 2019 10:26pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 4th, 2019 10:26pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 4th, 2019 11:13pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 5th, 2019 7:52pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 5th, 2019 7:54pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 5th, 2019 8:19pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 5th, 2019 8:21pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 5th, 2019 10:10pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 5th, 2019 10:14pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 5th, 2019 10:21pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 5th, 2019 10:27pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 6th, 2019 12:37am
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 6th, 2019 9:28am
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 6th, 2019 9:31am
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 6th, 2019 9:37am
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 6th, 2019 9:40am
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 6th, 2019 10:25am
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 6th, 2019 6:53pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 8th, 2019 10:00am
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 9th, 2019 9:54pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 9th, 2019 9:56pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 9th, 2019 9:57pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 9th, 2019 10:02pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 9th, 2019 10:02pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 9th, 2019 10:06pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 10th, 2019 8:09pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 10th, 2019 8:15pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 10th, 2019 8:20pm
GetHuman-betty_la indicated the issue is not fixed yet.
Aug 12th, 2019 3:34pm