My account password changed and i did not change it and my Yahoo mail that was linked t...

GetHuman-manogam's Recover Hacked Account issue with Facebook from August 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-manogam's own words
My account password changed and i did not change it and my Yahoo mail that was linked to this account is not active anymore due to inactivity that what yahoo said so i can not recovery my account or do anything i did submit my ID to Facebook and said my account was hacked she replied to me by saying it looks like everything is sorted out for you and if u have any issue reply to this mail i do not know why they said everything is sorted when it is not and also i replied to the mail saying that nothing is sorted and for * weeks nobody replied to me and Right now i still do not have access to my Facebook account i have the mobile number liked to the account and i can submit my ID my full name my photos anything to prove this account is mine please help me thanks

GetHuman-manogam did not yet indicate what Facebook should do to make this right.

How GetHuman-manogam fixed the problem
I did submit my ID to them they replied to me on my email address saying it looks like everything was sorted out for you if you needed any further assistance or this happened to you again please reply to this mail, I did reply saying nothing was sorted out my account got hacked and i can not recover it * times no reply for * weeks now no reply i have MY ID the mobile phone liked to the account everything to prove this account is mine so can anyone Help me because My Yahoo email linked to this Facebook account is disabled due to inactivity that what yahoo said when i contacted them so please help!
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Facebook

Recover Hacked Account issue
Reported by GetHuman-manogam
Aug 3rd, 2019 - 3 years ago
Fixed
GetHuman-manogam shared how to fix
Seen by 5 customers so far
Similar issue to 589631 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-manogam started working on this issue
Aug 3rd, 2019 7:02pm
GetHuman-manogam indicated the issue is not fixed yet.
Aug 3rd, 2019 7:25pm
GetHuman-manogam indicated the issue is not fixed yet.
Aug 3rd, 2019 7:25pm
GetHuman-manogam indicated the issue is not fixed yet.
Aug 3rd, 2019 7:25pm
GetHuman-manogam confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 7:25pm