A few years I temporarily deactivated my Facebook account but from time to time I would...
GetHuman3363281's Can't Receive Code to Reset issue with Facebook from August 2019
Help with my Facebook issue
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The issue in GetHuman3363281's own words
A few years I temporarily deactivated my Facebook account but from time to time I would login to communicate with family and friends. Recently I tried logging back in and I cannot remember the password. I tried a password reset but the only option it gives me is to send a password reset code to my very old email address JanetE*****@***.com which I no longer have access to. I created that yahoo email almost ** years ago but I’ve been using my gmail JanetE*****@***.com since then. I tried contacting Yahoo Customer Service and it turns out since I haven’t been active with that email for over * years, they have deactivated my yahoo account due to having no activity on the account so I can’t even reset my password with them and that’s the only email my Facebook account has. I completed the security check on Facebook and sent a picture of my ID twice! Facebook emailed me providing me with a unlock link and temporary password that does not work! Every time I click the links or enter the temporary password, I get a message saying invalid (and the links do not expire until next week!). It seems a lot of people have been experiencing this same issue when I searched about it online. I can send any proof of my identity and answer any questions needed. I just need to regain access to my account and have my old email address removed so I can communicate with my family and friends. Please help me! I don’t want to lose all of contacts on Facebook. *Thank you.
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