My invalid ** year old Senior Citizen , was learning on to use facebook. By mistake my...

GetHuman-amadeuss's Recover Disabled Account issue with Facebook from August 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-amadeuss's own words
My invalid ** year old Senior Citizen , was learning on to use facebook. By mistake my invalid ** year old Senior Citizen, pressed the delete Facebbok Page. All our photographs from weddings, world travels, private pictures from our family coming to America were on my Facebook page. All of our historical photgraphs , that some were uploaded via cell phones are all deleted. Please help my ** invalid mother whom is a Senior Citizen to retrieve all of the deleted perminatly by mistake to retrieve, She is very sad and cries all day that she ruined her family heritage pictures. May the kind souls of the Honorable Facebook Team help her and me so she can see her pictures from her childhood, be fore she had to leave Europe due to WW*. Please help us. May the Almighty bless you all with wisdom and most importantly health. Respectfully The Caregiver for Madam Irene Chudio. Amadeus Shebinsky

GetHuman-amadeuss did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-amadeuss
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 589298 others
0 customers following this

Timeline

GetHuman-amadeuss started working on this issue
Aug 3rd, 2019 3:32pm