My name is Horatio Hubbard. I really need help being able to get into my original faceb...

GetHuman-scholah's customer service issue with Facebook from August 2019

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The issue in GetHuman-scholah's own words
My name is Horatio Hubbard. I really need help being able to get into my original facebook account I started and been had since ****. This week I had to reset my password * times just to be able to log into my page. When I started my facebook account I used my yahoo email address ( *****@***.com ) just to find out when got in contact with Yahoo they told me due to my lack of activity with Yahoo they cancelled my account with them. What I don't get is that I didn't have that issue before when I was able to just put in my phone number along with using the same password I've always had since I started my facebook page back in ****. Even able to just use my name. Now when I was forced to reset my password since earlier this week multiple times I was given the option of receiving my * digit code by my yahoo email address or by text to my phone number, now I don't have that option to have it sent thru text message for my original facebook account. Please help me. I really don't wanna use the new facebook page I started without a picture of me .

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Facebook

Customer service issue
Reported by GetHuman-scholah
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 588332 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-scholah started working on this issue
Aug 3rd, 2019 1:16am
GetHuman-scholah indicated the issue is not fixed yet.
Aug 3rd, 2019 3:46pm
GetHuman-scholah indicated the issue is not fixed yet.
Aug 4th, 2019 4:34am

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