Hi, *I need help fix my fb account, I won't able to login and when I re-set password an...

GetHuman-dondco's customer service issue with Facebook from August 2019

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The issue in GetHuman-dondco's own words
Hi, *I need help fix my fb account, I won't able to login and when I re-set password and updates profile then it showed re-directing but it's keep running but nothing appear on the webpage. I try to clear the extension, changed browser, etc, but still not working properly and won't able to login to create my page, updates real profile, identity, etc.... So I can't do anything right now so I decided to delete account and start all over, but when I start over with the email account and it say "email already exist" so it won't let me go through with create an account. So what should I do now? Is there a way that allow me create fb account right now or I have to wait after ** days for the old account complete delete in order to cerate a new fb account ? Please help. Whatever the info you need to verify my real identity for it to go through please let me know. *Thank you

GetHuman-dondco did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-dondco
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 587966 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-dondco started working on this issue
Aug 2nd, 2019 8:13pm
GetHuman-dondco indicated the issue is not fixed yet.
Aug 3rd, 2019 3:24am
GetHuman-dondco confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 8:35am
GetHuman-dondco indicated the issue is not fixed yet.
Aug 3rd, 2019 8:36am
GetHuman-dondco indicated the issue is not fixed yet.
Aug 3rd, 2019 8:38am

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