One Morning I’m getting off of work, around * in the morning and my Facebook is perfect...

GetHuman3357483's Recover Disabled Account issue with Facebook from August 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3357483's own words
One Morning I’m getting off of work, around * in the morning and my Facebook is perfectly fine, nothing wrong with it. No warning or anything about it being disabled and never have gotten a warning about it in my life. I go to sleep and when I wake up, my Facebook and Instagram are both disabled. I dont know how and I check my email, I still never got any email about Facebook disabling my account and so I use the help center and try to contact them and see if I can get my account back, I messaged them for * days straight and I have not gotten one reply, it’s bothering me because I’ve had Facebook for a very long time and never once had an issue with it til now, and I don’t understand where my issue has came from. I never posted anything or done anything that violated their policy or even tried too.

GetHuman3357483 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman3357483
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 587691 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman3357483 started working on this issue
Aug 2nd, 2019 5:48pm
GetHuman3357483 indicated the issue is not fixed yet.
Aug 2nd, 2019 10:31pm
GetHuman3357483 indicated the issue is not fixed yet.
Aug 4th, 2019 7:57am
GetHuman3357483 indicated the issue is not fixed yet.
Aug 6th, 2019 8:40pm

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