Hi my ad account was disabled. what happen was a post I had on my business page Facebook asked if I wanted to boost this post and with a coupon. So I though I'll try it and see how it goes because i was planning to purchase ads latter down the road. So I set up a account and tried to boost the post ( note this was the first time I ever tried to run a ad or a boost)*It came back as rejected do to it violated FB rules. but the page said to make corrections and resubmitted, I could not make corrections to the post ( and if I knew the ad was not allowed do to it want against FB ad rules I would have never tried to submit the ad to be posted, but the ad was never approved anyway I thought it was ok because FB was asking me if I wanted to boost this post) So this time I tried to boost a new ad this time it was a picture of a deer and said in short outdoor products and my web address, that was it, i just was trying to promote my online store. not showing any products or promoting any product, just the web site. I thought this may be ok. but a message came back and said rejected. So I sent a message for review as to why, a person got back to me and said they can not look at the ad to see what the problem was because my account was disabled, and I would have to contact them so they sent me a link to do so. So I did and asked about the second ad I tried to post and they said, it did not meat FB rules. I also explained about * times that ok but could I have the account reactivated and if I could promote a ad on clothing ( I would like to sell some clothing like shirts, hats, things like that but link it back to my site for the payment gateway, so a customer could buy the clothing they would want. They came back and said, my account was deactivated because to main adds in violation and all ads would by removed, but I had no other ads this was the first time I tried to do a boost.*and the reason I tried to contact * times or so is because they never answered my question about if I could run a ad promoting clothing, and if it could link it back to my site for the payment gateway. *they came back and said this case is closed.**So I would like to be able to talk to someone on the phone about this, but I don't know how to get in touch with FB on the phone.**I feel like I was targeted and why is it Walmart , Dicks sporting goods and other big name companies can promote on Facebook that sell the same things I do on there site and FB deactivated my account the second post i tried to boost ( my web site only ) when these companies can promote their website that sell the same stuff I do)**but anyway i am would like my ad account reactivated only to sell - run ads on clothing and link it back to my clothing page that is on my site for the payment gateway. *I plan on designing new shirts, hats, hoodies, and may be boxer shorts just with a cool picture and a simple saying. and not advertising anything that goes against FB ad rules.*Promoting clothing was my goal anyway.**I'm sorry for trying to do a post that is against FB rules, like I said this was the first time I ever tried to boost a post did not even know you could boost a post until FB asked if I wanted to boost a post, so I was under the impression that it was ok to try to boost the post) Then before I knew it my account was deactivated, and FB made it sound like a committed a high crime or something. like I said if I would have known that when FB asked if I would like to boost a post that it is apparently on many post that does not mean it's ok to really do a post if it goes against FB ad rules. I would not have done it, And I guess you can boost a web site that sells things that goes against FB rules even though Walmart and ****'s ect can.*I sell over **,*** products many of these products I sell on my web site do not do against FB ruled just like the other companies I mentioned.*But again all I would like to do is run ads on clothing that I want to design that does not go against FB rules ( clean designs nothing radical at all) And a link to my clothing page on my site for the payment gateway that is it, not the site it self as a whole just to the clothing page for the payment gateway and of course the ads would be ad shirts, hats and such. *I have tried to explain this many times and FB sends me the same genetic message back witch leads me to believe they don't even read the whole message.*I feel I have been wrongly judged for a mistake I did not mean to make. I was under the wrong impression with the boost as I explained above. I feel my ad account was unjustly disabled and when trying to explain what happened my messages to FB was not read completely. *I'm at a point that I don't know what to do or how to contact someone about this that can understand what I am going through.*I hate being accused of something I did not do intentionally. **Please help, i am not trying to do anything wrong, that I don't want to do. **I would at least like to have my ad account reactivated so in the future I can purchase ads to sell clothing. *And the ads are reviewed anyway before they are posted, so if it don't meat FB standards it want be allowed to be posted. And since I would like to run ads for clothing - nothing against FB rules and the above problem was a first time thing this should not be a problem and I don't know why my account was really disabled from the above reasoning as I tried to explain. *So who ever was reviewing my other messages was not reading the whole message and it seems since it was the first time thing for me that I was unfairly judged.*It was not many post that went against FB rules like their response was it was one (*) post - boost.
GetHuman3356756 did not yet indicate what Facebook should do to make this right.