Hi*It is to inform that I am Sumair Karar and am using the facebook account from past...

GetHuman-sumairka's Recover Hacked Account issue with Facebook from August 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-sumairka's own words
Hi*It is to inform that I am Sumair Karar and am using the facebook account from past ** years by the email address *****@***.com*Furthermore this facebook account was made long back in my high school days and the email address my which facebook account was made is no longer in use from past couple of years.*Also that from a couple of days when I try opening my facebook through app they asked me to change password which i did quite a few times last week and activiated my account through my phone no. which is ** *** ******* and thats how i started using my account again *Now from yesterday again my account is not operating and i tried putting in my new password that i set * days back but thats not getting in and they sending me code to email which is not in my use .*I feel my account is hacked.*Kindly help me in this matter to recover my account as its my very old account *Thanks

GetHuman-sumairka did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-sumairka
Aug 2nd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 587015 others
0 customers following this

Timeline

GetHuman-sumairka started working on this issue
Aug 2nd, 2019 11:05am

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