Two years ago, I created a Facebook account with a phone number I do not have any more...

GetHuman-nfarster's customer service issue with Facebook from August 2019

Help with my Facebook issue
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The issue in GetHuman-nfarster's own words
Two years ago, I created a Facebook account with a phone number I do not have any more. If a gmail was set up with it, I do not have that either. Recently, I was thinking of an old friend I had as a contact on Facebook messenger. Sadly, I couldn't log into my old account to message him, and I do not remember his username. The support site doesn't allow me to recover the password with a new phone or new email. This upsets me because I desperately want to get in contact with him again, but I can't because the account information is outdated. I really want a way to sign into my old account so I can message him.*My friends on the old Facebook profile are family members and close friends that I know personally. If this can help me validate my request to recover my old account in any way at all, please let me know. I really want to speak to my old friend, but my outdated information is preventing me from logging in.

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Facebook

Customer service issue
Reported by GetHuman-nfarster
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 586861 others
0 customers following this

Timeline

GetHuman-nfarster started working on this issue
Aug 2nd, 2019 8:24am