Hello* I am an Italian man, speaking and writing English very basically. Since Saturday...

GetHuman-milancam's customer service issue with Facebook from July 2019

Help with my Facebook issue
The issue in GetHuman-milancam's own words
Hello* I am an Italian man, speaking and writing English very basically. Since Saturday **th July **** I cannot access to my Facebook account because it always asks a confirmation code. I am blind, so I can't recognize photos of my friends. If I try confirm my identity from PC, the login is never approved. No one else has ever tried, in these last * days, to access my account without on Facebook. Please help me, send me a special lik or an universal token to access my account again! My phone number is: ***-***-*******.

GetHuman-milancam did not yet indicate what Facebook should do to make this right.

How GetHuman-milancam fixed the problem
Use this following form, attemping day by dayand being very patient because Facebook assistance is slow in replies.*Write and complain with them, exposing your problem until someone will give a solution.*After * days of block, I didn't receive any solution from Facebook!**https:**www.facebook.com*help*contact****************
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Facebook

Customer service issue
Reported by GetHuman-milancam
Jul 29th, 2019 - 2 years ago
Fixed
GetHuman-milancam shared how to fix
Seen by 5 customers so far
Similar issue to 579812 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-milancam started working on this issue
Jul 29th, 2019 5:49pm
GetHuman-milancam indicated the issue is not fixed yet.
Jul 29th, 2019 10:32pm
GetHuman-milancam confirmed the issue is fixed. Hooray!
Jul 30th, 2019 9:46pm

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