My computer was hacked and destroyed too.I had to get a new computer and create a new e...

GetHuman-luvwildl's customer service issue with Facebook from July 2019

Help with my Facebook issue
First: share to improve GetHuman-luvwildl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-luvwildl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-luvwildl's own words
My computer was hacked and destroyed too.I had to get a new computer and create a new email address too! I have a landline phone number and explained this to Facebook several times.No response or reply back to me.They sent the * digit code to my phone thinking it was a cell phone.I can't log back into my account,it has been * weeks now! I am a Creator and Admin of * Worldwide Groups and a co- founder on a *rd group.I need and want back into my groups now! No more waiting,Period! I am going to file complaints with the appropriate officials if this issue is not resolved within ** hours with Facebook,including our Congressman and Senators too from Wisconsin.Along with contacting the news stations too about more problems with Facebook,besides the login issue.I was Bullied and Harassed by the Admin and there members in a group that was a secret group which I didn't know at the time.After that was done,I left the group.Facebook claims they monitor the groups but obviously they don't monitor the Secret Groups which should not be allowed at all period.I don't allow Bullying or any kind of Harassement in my Groups at all!It is immediate removal along with a report sent to Facebook too! This should not have been done to Me at All on Facebook!! But they allowed their Admin of Endangered Wolves and Panthers,Troy Kussable to do it to my anyway along with his group members too!!

GetHuman-luvwildl did not yet indicate what Facebook should do to make this right.

How GetHuman-luvwildl fixed the problem

We are waiting for GetHuman-luvwildl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-luvwildl
Jul 29th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 578859 others
0 customers following this

Timeline

GetHuman-luvwildl started working on this issue
Jul 29th, 2019 5:26am
GetHuman-luvwildl indicated the issue is not fixed yet.
Aug 2nd, 2019 3:27am